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Lessons learned. The root causes of what happened

This article describes the root causes of what happened in the "Lessons Learned" application based on Bitrix 24 from Novus-HCM.

Root causes of the incidents. One can edit the pre-set causes (put the cursor in the cause field, add changes and click the pen symbol), add new causes (enter the name and click the plus symbol), delete a cause (put the cursor in the cause field and click the minus symbol):

Edit, delete or add new criteria in the field “What effect this situation had on your organization”, same as with the field “Root causes of the incident”.

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